You can use this website in multiple ways. Depending on how you use it, the ways to manage your privacy differ. With an Isarsoft account you have access to our services such as IsarSense and IsarAnalytics. When you are signed out or without creating an account at all you can still browse our website to gain information about our services or to contact us.
To help you understanding your rights we added a list of important terms at the end.
Phone: +49 (0)1578 - 7994195
If you have questions regarding your privacy please do not hesitate to contact our data protection officer:
Data protection officer
Unless specifically stated, we store personal information only as long as it is necessary for the
fulfillment of the pursued purposes.
In some cases, the legislator provides for the retention of personal data, such as in tax or commercial law. In these cases, the data from us will only be for this further stored, but not otherwise processed and after the expiration of the statutory retention period deleted.
We collect data to provide you our services and to improve our services. For example we use the data to provide you the website in the correct language. Which data is collected depends on how you use our services and how you configure your privacy settings.
Even when you are not signed into an Account, we use unique identifiers tied to your browser or device you are using to store the data we collect. This helps us to maintain your settings across browsing sessions.
When you contact us by phone, email, via our contact form or when you create an Account and store information, we treat this data as personal data.
If you access this website we automatically obtain data concerning the device, operating system and browser you are using.
We collect the following data:
We use this data without relating it to your person and without profile creation for the following reasons:
The afformentioned data is saved temporarily in logfiles on our server until automatic deletion. The data is deleted or rendered unrecognizable at the latest after seven days.
When you browse our website we collect usage data. Collecting usage data includes:
To store and collect usage data we use various technologies:
If you want to delete our service worker and the offline pages saved on your device you can simply delete your browser data in your browser.
You can reject the setting of cookies per default in your browser, you may also modify your browser-settings such that you are notified when a cookie is set. Last-but not least you are free to remove any cookies.
When you disable or delete cookies you might need to set your preferences again. Also parts of our site such as user-authentication might not work when cookies are disabled.
When you use the contact form on our Website we obtain and store the following data:
In case you don't want to disclose your name or E-Mail address, you can use fake identities. However, in cases where you don't disclose a true E-Mail address we can not answer your request.
As alternative to our contact form you can send us an E-Mail. In this case we save the personal data submitted through your E-ail.
Lastly, you can use the phone-numbers provided on our Website to reach for us. In this case we store your name, your contact details and your request.
The data collected is stored until your request is processed. You can also withdraw the right to store your data at any time by contacting us through any of the offered communication channels. However, we might be obliged to store information longer if your request is affected by legal storage periods.
We do not disclose any of this data to third parties. However, if the content of your request contains illegal material we might be obliged to inform the responsible authorities. Moreover, we might me obliged to share data with authorities if there is sufficient law, regulation, legal process, or enforceable governmental request.
To access our services you can create a user account on our website. For registering an account we collect master data - your name and address as well as communication data - your E-Mail address.
To ensure correct registration and prevent unauthorized third-party registrations we send you an activation link by e-mail to activate your account. Only after successful registration we will save the information you have submitted permanently in our system.
To log you into your existing account we need your log in data - your E-Mail and password.
You can deregister your Account at any time. We will then delete all your stored personal data, as far as we are not yet to process of orders or due to statutory retention requirements.
Under the applicable laws, you have various rights regarding your personal data.
You have the right to obtain a clear overview about the processing of your personal data.
You have the right at any time to receive confirmation from us whether we process personal data of you. In that case, you have the right to obtain free information about the personal data we stored and a copy of the data. In particular, you have the right to obtain the following information:
Where personal data are transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards.
You have the right to obtain rectification of inaccurate personal data concerning without undue delay. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
You have the right to obtain from us the erasure of personal data concerning you without undue delay and the we have the obligation to erase personal data without undue delay where one of the following grounds applies:
You have the right to obtain restriction of processing where one of the following applies:
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another responsible person without hindrance from us, if:
In exercising your right to data portability, you have the right to have the personal data transmitted directly from us to another responsible person, if technically feasible.
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you including profiling. We will no longer process your personal data unless the we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
Where personal data are processed for scientific or historical research purposes or statistical purposes, you, on grounds relating to your particular situation, have the right to object to processing of personal data concerning you, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
You have the right to withdraw your data protection declaration consent at anytime.
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, and the right to an effective judicial remedy if you consider that your personal data have been unlawfully processed.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
We are committed to the security of your information under the applicable data protection laws and regulations. Moreover, we continuously strive to improve data security and adapt state of the art technology.
Your data is transmitted encrypted to us. This applies to all data you provide and each request you make. We use the encoding system SSL (Secure Sockets Layer). You can verify that the encryption is working in your browser. In the address bar the protocol should be displayed as https instead of http. However, it should be noted that the data transfer on the Internet can have security breaches. A complete protection of the data from access by third parties not possible.
Data you provide is encrypted at rest on our servers. Moreover, we store your data in a redundant fashion such that the risk of losing data is reduced.
We do not guarantee that our offer will be available at specific times: Disturbances, interruptions or failures can not be excluded.
A unique identifier is a number or a number in combination with letters. The unique identifier helps us for example to store your preferences and is necessary for security. We store the unique identifier as a cookie.
Personal data is data that refers to you as a person such as your Adress, E-Mail and age, gender. Moreover data that is related to your account such as uploaded images or videos.
IP-address stands for Internet Protocol address. Every device connected to the Internet receives an IP-address to be able to establish communication with other devices. Your IP-address may change from time to time. Your IP-address allows us an approximate conclusion about your current location. We use this information to suggest you a language that our website is displayed.
If you come through a link from an other site to our website we obtain the name of the referring website.
A cookie is a small text file that is stored in your browser. Cookies help us to store preferences and identify you across sessions.
SSL is a technology that encrypts the data sent between you and us. By using SSL third parties can not read our communication. You can verify that the encryption is working in your browser. In the address bar the protocol should be displayed as https instead of http. You should never enter passwords or private information if your connection is not encrypted.