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What is Landside Management?

Published
April 24, 2024

Landside management involves organizing and overseeing the non-airside areas of an airport, such as passenger terminals, parking lots, and ground transportation services. Main aspects of landside management:

  • Terminal Operations: Managing passenger flow through check-in, security, baggage handling, and customs to minimize delays.
  • Ground Transportation: Coordinating taxis, buses, car rentals, and shuttles to meet passenger needs.
  • Parking Facilities: Overseeing airport parking to ensure adequate space and security.
  • Traffic Control: Directing vehicle flow to prevent congestion and enhance safety.
  • Cargo Operations: Managing logistics for efficient processing and security of cargo.
  • Security and Safety: Enforcing security measures to protect passengers and airport property.
  • Customer Service: Providing information and assistance to improve passenger comfort and resolve issues.
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