Smart and Safe Passenger Journey with Video Analytics
Use the full potential of the camera systems in your airports. Isarsoft Perception video analysis adds value for planning, operation and security for the best passenger experience.
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Why airport operators choose Video Analytics?
Airports play a vital role in connecting people and facilitating seamless travel. However, managing these complex hubs with high passenger volumes and complex processes can be challenging. Leading airport operators choose intelligent video analytics to optimize planning, enhance operational efficiency, and increase physical security.
Accurate planning
Rising passenger volumes create capacity challenges and long queues. Accurate forecasting requires granular insights into flow patterns. Isarsoft Perception enables proactive planning by transforming camera streams into detailed, real-time data.
Real-time operations adjustments
Without real-time data, airports face unpredictable wait times and misallocated resources, causing severe terminal congestion. Isarsoft Perception enhances operational efficiency by providing live KPIs to adapt processes immediately. Its integrated AI identifies abnormal behaviors and risks in real-time, outpacing conventional security systems.
Adaptive and compliant security
Passenger safety critical, yet conventional systems often miss suspicious behavior or left-behind items. Isarsoft Perception "sees" what is happening and detects unauthorized access and tailgating to alarm operational threats earlier than legacy hardware. While data privacy is key, Isarsoft provides accurate intelligence while ensuring full GDPR compliance through automatic video redaction.
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Go beyond the boarding pass
Understand processes and queues by analyzing the passenger flow. Improve efficency and throughput to enhance passenger journeys.
Customer Journey Mapping
While boarding passes provide baseline demographics and destination data, they only show a snapshot of movement. By transforming your existing camera infrastructure into a source of intelligent insights, Isarsoft Perception tracks the complete passenger journey across multiple cameras to reveal how travelers walk your terminal.
Anonymous Re-ID
Reidentifying passengers with video analytics using abstract visual features like clothing color and shape protects privacy and guarantees anonymity. There is no face recognition or wifi tracking. Employees are excluded from counting automatically.
No new hardware
Isarsoft Perception integrates seamlessly with your existing IP camera system. For many use cases, a single camera at an entrance or checkpoint serves as a high-precision overhead counter, eliminating the need for expensive new hardware installations.
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Use Cases for terminal excellence and airport safety
An airport is a complex system with challenges in handling passengers, fluent processes and safety concerns. Video Analytics provides support for many different use cases.
Queue Management
Isarsoft Perception analyzes queue lengths and waiting times in real-time at check-in, security or immigration to optimize staff allocation and enhance passenger experience.
Passenger Flow Analysis
Follow passengers from check-in to the gate through the terminal by connecting several cameras to visualize the passenger journey.
Passenger Demographics
Anonymized video data still gives insights about gender, age and group sizes of passengers.
Tailgating Detection
See when multiple individuals attempt to enter a restricted area on a single authorized credential and immediately get alerted immediatley to prevent potential breaches.
Object Detection
Suspicious objects in the terminal represent a severe security hazard. Video analytics detects unattended items in real-time, notifying security staff instantly with high accuracy to minimize false alarms.
FOD Detection
Even small objects on the runway pose a life-threatening risk to aircraft. With Isarsoft distinguish between normal runway patterns and potential hazards like stones, nuts, or bolts to secure runway activities.
Smart Video Search
To quickly locate specific individuals without compromising privacy, Isarsoft Perception allows operators to anonymously search for passengers based on attributes such as clothing color or luggage type.
Parking Space Management
Video analytics assists in parking space management by monitoring occupancy, analyzing traffic flow, and guiding customers to free lots to enhance convenience.
Turnaround Management
By utilizing video analytics, track real-time gate occupancy and ground vehicle movements to reduce on-block times, minimize delays, and improve overall operational punctuality.
Industry-approved and trusted by leading airports
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Salzburg Airport uses Isarsoft to anonymously track EES passenger waiting times, providing detailed insights into process durations. The data is used to analyze and optimize arrivals area workflows. By leveraging existing camera infrastructure, the system was implemented with minimal effort.
The Queue Management System has convinced Lithuanian Airports in a competitive international tender. Set for deployment in 2024, the system will be implemented at the airports in Vilnius (VNO), Kaunas (KUN), and Palanga (PLQ) spanning multiple check-in, security and pass control areas.
Always have an eye on what is happening in and around the terminal
Landside
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Queue Detection
Is there a long queue forming at the moment?
Queue Length, Waiting Time, Throughput
How many passengers are queuing and how long is the average wait time? What is the queue throughput?
Object Detection
Alarms when a suspicious object like unattended objects is found.
Insights for Commercial Areas
What is the customer journey in the commercial areas? How is conversion and footfall?
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Queue Detection
Is there a long queue forming at the moment?
Queue Length, Waiting Time, Throughput
How many passengers are queuing and how long is the average wait time? What is the queue throughput?
Suspicious Behavior
Alarms when a passenger shows suspicious behavior.
Object Detection
Detects suspicious objects like weapons.
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Dwell Times
How long do passengers stay in the security area?
Insights for Commercial Areas
What is the customer journey in the commercial areas? How is conversion and footfall?
Seat Occupancy
Are there free seats at the gate?
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Turnaround Time
How long is the total duration between an aircraft landing at a gate and departing for its next flight?
Sub-Process-TImes
Specific KPIs for turnaround like loading time, GPU connection time etc.
Throughput
How many aircraft can the ground handling infrastructure process and prepare for departure within the timeframe?
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FOD Detection
Are there any foreign objects on the runway?
Perimeter Breach Detection
Alarms when breaches of physical or technical security measures occur.
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Waiting TIme
How long do passengers wait for the bus or the transfer service?
Seat Occupancy
How occupied are the transfer buses?
Vehicle Detection
Detection of bus arrivals and departures.
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Parking Occupancy
How many free parking slots are left?
Parking Dwell TIme
What is the average parking time?
Illegal Parking
Are there unauthorized vehicles parking?
How to benefit with Isarsoft Perception?
We are passionate about innovation and high security standards built in our software.
Data security & compliance
Information security and compliance is built into the core of Isarsoft Perception. Camera streams are automatically anonymized and we undergo a regular internal and external audit.
Userfriendly interface
Isarsoft Perception has an easy to understand interface and dashboard which can be configured by your staff without training.
Live processing
Cameras are evaluated in real time, and sensible data like faces or license plates are anonymized immediateley.
Seamless integration
The software runs on the existing camera system. Integrations are possible with a wide range of VMS and BI systems.
High accuracy
Isarsoft Perception delivers data you can rely on. Detection happens with an accuracy of 99%.
Reliability
Isarsoft Perception delivers highly reliable analytics by processing video data directly at the source, ensuring stable performance even in complex, crowded, or dynamic environments.
Dive deeper into improving airport terminals
Planing, analyising and making decisions based on video data brings more efficency airport operators and satisfactions and safety for passengers.
AI in Airport Operations
Explore how AI in airport environments improves operational efficiency, boosts security, and streamlines passenger flow using intelligent video analytics.
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Learn how to optimize airport queue management with real-time monitoring, predictive flow analytics, and dynamic staff deployment. Reduce wait times, improve passenger experience, and boost operational efficiency.
Airport Curbside Tracking: Real-Time Monitoring, Auditing, and Efficiency Solutions
Discover how Isarsoft’s airport curbside monitoring solutions enhance operations, reduce congestion, improve passenger flow, and boost security.
Airport Turnaround Management: Coordinating Complexity on the Ground
Efficient airport turnaround management is crucial as airports face rising traffic and tighter schedules. The real-time planning and operations management solution, Isarsoft Perception, transforms CCTV into smart sensors, cutting delays, boosting efficiency, and enhancing passenger satisfaction.
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Top 10 Airport Performance KPIs – Metrics Every Airport Should Track
Performance in airports can be measured in many ways. One of the most effective, is to curate a list of Key Performance Indicators (KPIs) and use them as the primary basis for performance analysis. In this article, we discuss the top 10 KPIs for an airport.
How Video Analytics Manages Crisis at Airports?
Crisis management is a critical aspect of airport operations that involves preparing for, responding to, and recovering from emergencies. Given the high traffic and the complex environment of airports, the ability to manage crisis effectively is essential to minimize disruption and ensure passenger safety. In this article, we will deep dive into how video analytics software affects crisis management in airports.
Ready to elevate your airport operations with video analytics?
Join leading a and discover how Isarsoft Perception transforms existing cameras into a source of actionable intelligence to optimize planning, efficiency, and security.
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FAQ
Can't find the answer to your question?
Contact us now!
Is Isarsoft Perception compatible with existing camera systems?
Isarsoft Perception is compatible with all major security cameras and leading video management systems (VMS). In most cases no new hardware is required.
Is Isarsoft Perception privacy compliant?
Yes, Isarsoft Perception complies with relevant privacy policies such as the GDPR. Additionally Isarsoft is ISO 27001 certified by TÜV Süd, underscoring our commitment to the highest standards of privacy, information security and risk management.
The software does not identify people personally, it does not store faces, personal data, or identity. It only uses abstract visual features (like colors, shapes, and movement patterns) to match whether two detections belong to the same individual.This makes Re-ID privacy-friendly and compliant with regulations such as GDPR when implemented correctly.
Where is the data processed?
Depending on the version, Isarsoft Perception can be installed on cameras, edge and server hardware. Data processing takes place locally and does not require an Internet connection. The collected, anonymous metadata can be transmitted to third-party systems for further processing.
What is re-identification (Re-ID) in people-counting?
Re-ID is an AI technique that recognizes the same person across multiple video frames, cameras, or viewpoints without identifying who they are. It simply ensures that one person is counted once, even if they appear several times. Video data is anonymized and re-id works without face-recognition.
Can Isarsoft Perception detect unattended luggage and suspicious behavior?
Yes, the ystem "sees" and identifies abandoned items in real-time, issuing immediate alerts to security personnel. It also identifies abnormal behavior patterns and operational threats faster than conventional security systems.
Can the airport staff be excluded from counting?
Yes, staff will be automatically excluded from counting. The system learns which individuals repeatedly appear for long periods, marking them as staff. This guarantees a high quality of collected data.
Does the software work in low-light conditions or on the airfield?
Yes, our models are trained on diverse, high-density datasets to ensure high-precision tracking in challenging environments. If a human can detect an object under extreme conditions, Isarsoft Perception generally can as well, making it effective for 24/7 runway and perimeter monitoring.
How long does it usually take from purchase to start of operation?
It typically takes 4-8 weeks from purchase to start of operation. For larger projects we can start with a Proof of Concept or a pilot project.
What is the pricing model for Isarsoft Perception?
Isarsoft Perception is available in three different tiers: Starter, Advanced and Enterprise. For larger projects we can start with a Proof of Concept or a pilot project. We would be happy to show you a demo of Isarsoft Perception and talk about your use case. Contact us now.