Isarsoft and PKE are jointly implementing an AI-powered visitor counting system at the Wien Museum

Isarsoft and PKE are pleased to announce the successful installation of an AI-powered video-based visitor counting system at the Wien Museum. Following an extensive evaluation period, the Wien Museum selected the solution by Isarsoft and PKE for its advanced capabilities and proven reliability.

After a comprehensive renovation and expansion, the Wien Museum reopened on December 6, 2023. The newly deployed counting system has been strategically installed at key locations throughout the museum, particularly at entrances and exits, to gather valuable insights into visitor movement patterns.

The visitor counting system developed by Isarsoft and PKE leverages AI-powered video analytics to enhance planning, operational efficiency, and security at the Wien Museum. By delivering detailed insights into visitor flow, the system helps optimize foot traffic and reduce queuing, significantly enhancing the overall visitor experience.

Furthermore, the system provides precise and reliable traffic data, aiding the museum in effective resource and staff allocation.

At the Wien Museum, Mr. Fruhauf played a key role in the procurement and implementation of the solution. Commenting on its impact, he stated:

"Even with a dedicated team, compiling and analyzing visitor data used to take days, sometimes even weeks, particularly during major exhibitions. Thanks to Isarsoft Perception, this process has now been automated and completed in a fraction of the time."

Dipl.-Ing. Heribert Fruhauf
Head of Facility Management and Internal Services
Project Manager–Wien Museum New

Partnership between Isarsoft and PKE

The partnership between Isarsoft and PKE marks the beginning of many future projects. Isarsoft Perception, intelligent video analytics software, enables real-time operational insights to be extracted from security camera footage. Major enterprise clients, including museums, use Isarsoft Perception to enhance planning, operations, and security through applications such as visitor counting, traffic flow monitoring, queue management, and the detection of unauthorized behavior.

PKE installed the visitor counting system and seamlessly integrated it into the museum’s existing security camera infrastructure. PKE’s extensive experience as an international system integrator for cultural institutions significantly enhances the strength of this collaboration. Renowned for developing intelligent and sustainable system solutions, PKE brings valuable expertise to the partnership.

Through their joint efforts, Isarsoft and PKE deliver sophisticated, intelligent video analytics solutions tailored to their clients’ needs.

Future directions for the Wien Museum

The partnership with Isarsoft and PKE is a vital development initiative for the Wien Museum, which aims to improve operations and customer satisfaction further. This collaboration aligns with current museum trends and economic perspectives and demonstrates a commitment to meeting industry standards and setting new benchmarks. Introducing AI video analytics in this project represents a significant step forward in bringing a futuristic perspective to museums and combining history and modern technologies.

Before implementing AI video analytics, the Wien Museum manually recorded visitor numbers using click counters. Today, this process is fully automated, eliminating the risk of human error. This advancement enables the Wien Museum to collect continuous and precise visitor traffic and occupancy data across its various exhibitions.

Intelligent video analytics provide high accuracy and efficiency in monitoring visitor flow. Combining Isarsoft’s advanced analytics capabilities with PKE’s systems integration expertise, the Wien Museum has optimized its operations and positioned itself as a model for forward-thinking museum management.

More about Isarsoft

Founded in 2019 and headquartered in Munich, Isarsoft has quickly established itself as a leading name in video analytics. Through artificial intelligence, the company unlocks the potential of security camera systems. The company provides reliable, user-friendly solutions with broad integration capabilities.

Isarsoft is dedicated to helping customers and partners make the most of video analytics technology by delivering innovative and efficient solutions.

Contact: Isarsoft

More about PKE

Founded in 1979, PKE has grown from a mid-sized business into an international group with over 2,000 employees and an annual turnover of €400 million. Headquartered in Vienna, this privately owned Austrian company operates 11 branches across Austria.

In Europe, PKE focuses on German-speaking countries and maintains subsidiaries in Poland, the Czech Republic, and Slovakia. The company delivers project services worldwide and is active in over 30 countries, with branch offices in Bahrain, Abu Dhabi, and Baku and local partnerships in several other regions.

With a global network of expertise and strong regional knowledge, PKE has established itself as a leading vendor-neutral provider of integrated system solutions.

Contact: PKE

More about the Wien Museum

The Wien Museum is a major cultural institution dedicated to the history, art, and culture of Vienna. Its main building, located at Karlsplatz, reopened in 2023 following a comprehensive renovation.

The museum aims to serve as a vibrant cultural hub for its visitors. The modernized space offers a chronological journey through Vienna’s past, featuring over 1,700 objects displayed across three floors.

Exhibition highlights include works by renowned artists such as Gustav Klimt and Egon Schiele, models, and immersive installations that portray Vienna across various historical periods.

Contact: Wien Museum